Refund and Cancellation Policy
Our policy regarding refunds and cancellations is as follows:
The guidelines for obtaining a refund are outlined below:
Providing a summary of our discoveries is essential.
Our refund policy specifies the process for returning items and obtaining reimbursement. Please note that the exact procedures and guidelines for receiving a refund may vary. You can find comprehensive information on your itinerary or booking confirmation email. The available options for a refund will depend on applicable regulations, which could include a reimbursement to your original payment method, airline credit, rewards, or coupons. In certain situations, a combination of these choices may also be provided.
At Greentripo.com, a division of Almar International Limited, we strive to provide our customers with a seamless and transparent booking process. This includes managing all aspects of their arrangements, from flight and accommodation reservations to any changes, cancellations, or reimbursements that may arise.
Details about currency and pricing
When considering a purchase, remember to factor in the exchange rate and overall cost. Prices listed in USD can vary due to factors like availability, demand, and peak travel periods (such as holidays). Please note that the final amount will be determined at the time of payment and may potentially fluctuate due to their unpredictable nature.
The fees and refunds linked to cancellations
When seeking a flight refund, keep in mind that U.S. airlines adhere to federal laws and regulations as stated on the Department of Transportation's website. Nonetheless, eligibility for a refund may be influenced by variables such as booking method and ticket purchase date.
Kindly take note that refunds will not be granted for cancellations made beyond 24 hours after the initial booking. It should also be noted that certain airlines may have their own individual policies, which may include a one-year future credit intended solely for the original passenger.
The non-refundable items include reduced airfares, confirmed hotel extensions, and any remaining portions of reservations that remain after the trip has commenced.
Unexpected events beyond our control may require changes to flight schedules, resulting in potential disruptions to your travel plans. These unforeseen circumstances could range from cancellations to delays, bringing inconvenience and frustration for passengers.
Passengers are given the option to either receive a full refund or a credit for future travel, in accordance with the airline's specific guidelines.
With a graceful descent, the bird alighted on a branch, its radiant feathers glimmering in the sun. Its presence exuded a peaceful aura as it observed the world with inquisitive eyes, enhancing the serene surroundings with its innate loveliness.
Travelers who have been downgraded will receive compensation to cover the fare difference resulting from the class downgrade.
The initial cost does not include any additional fees or extra services.
Passengers may be eligible for reimbursement of additional services that were unavailable due to flight disruptions, such as baggage fees, upgraded seats, and Wi-Fi access.
Modifications to reservations must abide by airline regulations and fees, unless factors beyond our control come into play. To cover these changes, Greentripo.com will charge a $50 fee. In cases where harm occurs, such as data loss or bodily injury, we are only liable to either re-provide the service or cover associated costs.
Securing the necessary documentation and paperwork
After reviewing your itinerary, please feel free to print any necessary receipts. To meet tax obligations, please reach out to the appropriate travel provider (such as your hotel or airline).
Opting to pay for your hotel expenses upon check-out at the property guarantees that you will receive a receipt.
After returning the rental car, the company will provide a comprehensive receipt detailing all charges and taxes incurred during your rental period.
At Greentripo, your payment security is our primary concern.
To ensure your safety, our platform utilizes SSL technology to safeguard any confidential information you provide. Please double check that the URL begins with to verify this security measure.
Our terms and conditions specify the specifics for both compensation and reimbursements
Ensuring the safety and security of your credit or debit card is crucial.
For your card's protection, we confirm its 3- or 4-digit ID number with every purchase. This code can typically be located in the signature panel of most cards, and above the credit card number for American Express cards.
In order to carry out a Card
Don't forget to select a payment method when making your reservation. Simply check the box below to securely store your credit card details for future bookings.
The costs involved in carrying out international transactions
There may be an additional fee for bookings made from abroad or using a card from an international bank.
Unsuccessful transactions
There may be multiple reasons why your payment did not go through, such as a rejection or other hindrances.
To avoid any issues, kindly ensure that your account has adequate funds through verifying your balance or reaching out to your card issuer.
If needed, please consider alternative card options.
Please ensure that all payment details, including the billing address and card expiration date, are correct and accurate.
Please confirm that the chosen payment method is currently valid for use at checkout.
If you encounter a technical issue or notice any unusual activity on your account, please reach out to your card issuer for help.
Insufficient clarity regarding charges
When faced with an unfamiliar fee, it is essential to examine various situations that could provide insight into its purpose.
Modifying your initial booking may result in extra charges.
If you choose the "Pay Later" option, the provider may ask for a hold or deposit prior to check-in.
There may be additional charges for transactions made outside of the country.
Your bill may also include extra amenities, such as a minibar or Wi-Fi access.
Additional fees may apply for check-ins or check-outs during non-standard hours.
When it comes to billing and refunds, it's essential to consider the anticipated timeframes
Kindly note that the duration for processing refunds may range from a minimum of 24 hours up to a maximum of 7 business days, depending on the bank or payment service utilized. It is important to keep in mind that refunds originating from third-party sources, such as airlines or property owners, may have varying processing times.
To receive assistance, you can either reach out to our representative directly or expect a confirmation email containing your refund timeline.
Instructions for postponing payments
Housing options
Some hotels offer the option to pay for your stay upon arrival or departure. Your reservation confirmation will include payment details, which may include extra charges and taxes at either check-in or check-out.
Renting a vehicle is an excellent choice for individuals seeking transportation
Prior to arrival, be sure to confirm your car rental reservation without any required upfront payment. Upon arrival, the designated driver must have a valid credit card available for a deposit hold. To streamline the procedure, it is recommended to inquire with the rental company about accepted forms of payment when selecting the "Reserve Now, Pay Later" option.
A cruise vacation offers endless options for amenities, activities, and travel destinations to indulge in
By making a reservation for a cruise more than 60 days in advance, you only need to pay a deposit at the time. Upon confirmation of your booking, you will receive an email outlining the remaining amount due and the various forms of payment that are accepted.
Kindly use the provided contact details to get in touch with us.
For any questions about our Refund & Cancellation Policy, please feel free to contact us through any of the available channels.
Almar International Limited has a worldwide presence and provides a diverse array of services across the globe.
Located on the first floor of Mau Lam Commercial Building is Unit-S.
Located in the bustling urban landscape of Hong Kong, our address at 16-18 Mau Lam Street in Jordan, Kowloon boasts a zip code of 999077.
To address any questions or issues, please reach out to us at +1-805-702-1258.
